Privacy policy

• 1. General information +

  The personal data controller is Vinăria din Vale S.R.L., with its registered office at Strada Industrială 15, Chișinău, Moldova, e-mail contact@vinariadinvale.md, phone +373 60 123 456.

  Data is processed in accordance with Law no. 133/2011 on the protection of personal data of the Republic of Moldova and, for individuals in the European Union, with Regulation (EU) 2016/679 (GDPR).

• 2. Data collected +

  We collect the data you provide when creating an account and placing an order: first name, last name, e-mail address, phone number, delivery address and, for business customers, company details (name, IDNO, bank account). We also collect technical data (IP address, device type, cookies) for the operation of the website.

• 3. Purpose of data processing +

  We process data for: processing and delivering orders, issuing fiscal documents, communicating with you, providing support, preventing fraud and, with your consent, sending commercial offers. The legal basis is the performance of the contract, legal obligations and consent.

• 4. Personal data protection +

  We apply appropriate technical and organisational measures to protect data against unauthorised access, loss or disclosure. Data may be shared with partners involved in fulfilling the order (courier, payment processor), who process it solely for that purpose. We do not sell your data to third parties.

• 6. User rights +

  You have the right to access, rectify, erase, restrict and object to processing, as well as the right to data portability and to withdraw your consent at any time. To exercise these rights, you can contact us at contact@vinariadinvale.md. You also have the right to lodge a complaint with the National Centre for Personal Data Protection of the Republic of Moldova.

• 7. Data storage period +

  We keep data for as long as necessary for the stated purposes and to comply with legal obligations (for example, accounting and fiscal records). Marketing data is kept until consent is withdrawn.

• 8. Links to other websites +

  The website may contain links to third-party sites. We are not responsible for their privacy policies or content; we recommend that you review their policies.

• 9. Changes to the policy +

  We reserve the right to update this Privacy Policy. The applicable version is the one published on the website. We recommend that you review this page periodically.